Bd0k Privacy Policy — Our Commitment to Protecting Your Data

Bd0k.ws ("bd0k", "we", "us") operates a trusted online gaming and betting platform for users in Bangladesh. This Privacy Policy ("Policy") explains how bd0k collects, stores, and uses your personal information.

By using bd0k's website, mobile app, or any of our services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our platform.

Key definitions used in this policy:

• Personal information: Any information that can directly or indirectly identify you — such as your name, phone number, email address, or national ID number.
• Processing: Any operation involving the collection, storage, modification, use, or deletion of data.
• Third Parties: Any individual or entity other than bd0k.
• User: Any visitor to the bd0k platform, whether registered or unregistered.

Bd0k collects your information through various methods. A detailed breakdown of the data collected is provided below:

How Data Is Collected:

• Information provided directly by you: Information you provide directly when registering, completing KYC forms, contacting support, or participating in promotional offers.
• Automatically collected: Data collected through cookies, log files, and tracking technologies while you use the platform.
• Received from third parties: Verified information received from payment processors or identity verification services.

Bd0k uses your personal information only for necessary purposes. Each use has a legitimate basis:

• Account Creation & Management: To create your profile, verify your login, and send account-related notifications.
• Payment Processing: To process deposits and withdrawals and maintain a record of all transactions.
• KYC & age verification: To prevent users under 18 from accessing the platform and to protect against identity fraud.
• Security Assurance: To detect unauthorized account access, fraud, and money laundering.
• Service Improvement: To analyze user experience and improve the platform's games, interface, and overall performance.
• Personalized Offers: To send you relevant bonuses and promotions based on your preferences and play style (you can opt out of this at any time).
• Legal Obligation: To comply with directives from government or regulatory authorities.
• Responsible Gaming: To identify unusual betting patterns and provide timely assistance.

Bd0k shares data only in limited and specific circumstances. We never sell your information. Data may be shared in the following cases:

• Payment partners: Necessary data is shared with bKash, Nagad, or your bank to process transactions. These institutions have their own privacy policies.
• Identity verification services: Identity verification during the KYC process is carried out through trusted third-party providers.
• Law enforcement agencies: Where required by a court order or lawful government directive, we are obligated to disclose the specified information.
• Fraud Prevention: Information may be shared with regulatory authorities to investigate fraud or report suspected illegal activity.
• Business Transfer: In the event of a merger or acquisition involving bd0k, your data may be transferred to the new owner — however, this Privacy Policy will continue to apply.

Bd0k's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help our platform function properly.

Types of cookies bd0k uses:

• Essential Cookies: For maintaining login sessions, security verification, and saving form data. The platform cannot function properly without these cookies.
• Performance cookies: For analyzing page load times, identifying errors, and measuring site performance.
• Functional Cookies: To remember your language preference, theme settings, and other personalization options.
• Analytics Cookies: To analyze user behavior and improve our services. This information is typically processed in an anonymized form.

Cookie Controls: You can block or delete cookies through your browser settings. However, disabling essential cookies may affect certain platform features. On the mobile app, cookie preferences can be managed through the app's privacy menu.

Bd0k uses industry-standard security technologies to protect your personal data.

Technical Security Measures:

• For all data transfers SSL/TLS Encryption is used.
• Password bcrypt hashingstored via — no bd0k employee can access your password.
• On the server Firewall & Intrusion Detection System is active.
• Regular Security Audits is carried out.
• Sensitive data is stored in encrypted form in our databases.

Data Retention Period:

• Account information: retained for the duration of account activity and up to 5 years after closure.
• Transaction records: retained for up to 7 years as required by law.
• KYC documents: retained for up to 5 years after verification.
• Support conversations: up to 2 years.

You have specific rights over your personal data on bd0k. These rights are explained in detail below:

To exercise any of these rights, support@bd0k.wsto email us. We typically respond within 30 days.

Bd0k is a platform operated exclusively for adults aged 18 and over. We do not knowingly collect personal information from minors.

• Date of birth is verified during the registration process.
• Age is verified during the KYC process using a government-issued ID.
• If a minor's information is identified, the account will be immediately closed and all associated data deleted.
• If a parent or guardian becomes aware that their child is using bd0k, please support@bd0k.wsto get in touch.

Bd0k may update this Privacy Policy from time to time. Reasons for changes may include:

• Launching new services or features.
• Compliance with legal or regulatory changes.
• Improving our policies based on user feedback.

You will be notified of any significant changes via email or an in-platform notification. Continued use of the platform after such changes will be considered acceptance of the updated policy.

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us:

• Email: support@bd0k.ws
• Live Chat: Log in to the platform and chat directly with our support team (available 24/7).
• Response Time: We typically respond within 2–5 business days.